{"id":38946,"date":"2022-11-11T16:51:11","date_gmt":"2022-11-11T13:51:11","guid":{"rendered":"https:\/\/svenskateatern.fi\/forsaljnings-och-leveransvillkor\/"},"modified":"2026-09-16T12:09:01","modified_gmt":"2026-09-16T09:09:01","slug":"forsaljnings-och-leveransvillkor","status":"publish","type":"page","link":"https:\/\/svenskateatern.fi\/en\/forsaljnings-och-leveransvillkor\/","title":{"rendered":"Sales and Delivery Terms and Conditions\u00a0"},"content":{"rendered":"\n<section class=\"block block-accordion bg-black container-fluid\">\n\t<div class=\"container\">\n\t\t<div class=\"row justify-content-center\">\n\t\t\t<div class=\"col-12 col-lg-6\">\n\t\t\t\t<div class=\"above-content entry-content\">\n\t\t\t\t\t\n\n<h1 class=\"wp-block-heading\">F\u00f6rs\u00e4ljnings- och leveransvillkor<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h4 class=\"wp-block-heading is-style-default\">UPPDATERAT 20.12.2024<\/h4>\n<\/div>\n<\/div>\n\n\n\n<p class=\"is-style-lead wp-block-paragraph\">H\u00e4r hittar du information om vad som g\u00e4ller f\u00f6r dig som kund p\u00e5 Svenska Teatern, bland annat vid byte av biljetter samt information om leverans- och betalningss\u00e4tt.<\/p>\n\n\n\n<p class=\"is-style-lead wp-block-paragraph\"><strong>Villkoren g\u00e4ller \u00e4ven alla biljetter som \u00e4r bokade \/ k\u00f6pta innan publiceringsdatumet. <\/strong><\/p>\n\n\n\n<p class=\"is-style-lead wp-block-paragraph\">Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten till \u00e4ndringar.<br><br>Kundtj\u00e4nstens \u00f6ppettider och kontaktuppgifter hittar du h\u00e4r:<\/p>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/svenskateatern.fi\/en\/opening-hours\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00d6ppeth\u00e5llning<\/a><\/div>\n\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-1-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-1-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Customer Information <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-1-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-1-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>When you reserve\/purchase tickets from us, a customer profile will be created for you. The following customer information must always be included in your profile: first and last name, mobile phone number, and email address. We do not process reservations without this information, as we may need to contact you if changes occur regarding your ticket(s).<\/p>\n<p>&nbsp;<\/p>\n<p>Please ensure that your information is correct and saved when making a reservation or purchasing tickets. It is your responsibility as a customer to ensure that the information is accurate. You can verify your details by carefully reviewing your booking confirmation or by logging into your account in our online ticket shop.<\/p>\n<p>Customer notifications, confirmations, and tickets are sent from the address no-reply@svenskateatern-post.fi.<\/p>\n<p>&nbsp;<\/p>\n<p>Add our sender address to your email program\u2019s safe senders list to ensure that you receive our messages, and always check your spam\/junk folder when you are expecting information from us.<\/p>\n<p>&nbsp;<\/p>\n<p>If you, as a customer, refuse to provide your contact details, Svenska Teatern accepts no responsibility for any errors in the ticket(s). In such cases, the ticket(s) are not eligible for exchange, complaints, or changes.<\/p>\n<p>&nbsp;<\/p>\n<p>Customer information is stored in accordance with the General Data Protection Regulation (GDPR). Read more under the section Privacy Policy.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-2-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-2-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Customer Account <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-2-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-2-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>To shop in our online store, you need a customer account, which you create when making your first online purchase. When you log in to your customer account, you can manage your ticket bookings, edit your contact information, and review your previous purchases.<\/p>\n<p>&nbsp;<\/p>\n<p>You can also purchase tickets without creating a customer account by checking out as a guest.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-3-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-3-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Promotional Tickets <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-3-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-3-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Promotional tickets are not eligible for exchange or rebooking. In cases where the theatre makes changes to the repertoire, customers will be offered the opportunity to obtain new tickets at the corresponding price.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Svenska Teatern determines which productions and performance dates the promotion applies to, as well as the promotion period and point of purchase.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Please note that selected discounted or promotional tickets cannot be reserved, and in some cases the discount is available only through the online store.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-4-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-4-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Fees <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-4-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-4-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Tickets for Svenska Teatern are sold through the theatre&#8217;s Customer Service and via the online ticket shop at svenskateatern.fi. Ticket prices are the same regardless of the point of purchase.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Administrative and invoicing fees may apply depending on how you reserve, purchase, and pay for your tickets.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-5-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-5-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Delivery and Payment Methods <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-5-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-5-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW112127320 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW112127320 BCX8\">If you have not received your ticket(s) after payment, please contact the theatre\u2019s Customer Service <\/span><span class=\"NormalTextRun SCXW112127320 BCX8\">immediately<\/span><span class=\"NormalTextRun SCXW112127320 BCX8\">. <\/span><span class=\"NormalTextRun SCXW112127320 BCX8\">Please check your spam\/junk folder before contacting us.<\/span><span class=\"NormalTextRun SCXW112127320 BCX8\"> We can then send you copies of the tickets or arrange an alternative delivery method.<\/span><\/span><span class=\"EOP Selected SCXW112127320 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><strong><span class=\"TextRun SCXW141670595 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW141670595 BCX8\">Delivery Method for Purchases from the Online Shop at svenskateatern.fi<\/span><\/span><span class=\"EOP Selected SCXW141670595 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\u00a0<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">For tickets purchased directly through\u202fSvenska Teatern\u2019s\u202fonline shop, only one delivery method is available:\u202fe-ticket. This is a digital ticket that you can present on your smartphone when you arrive at the performance.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can download your ticket(s) from your customer account in PDF format, and you may also print them if you wish. Purchased tickets are stored in your customer account. If needed, you can resend them to yourself by email or forward individual tickets to members of your party.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"TextRun SCXW156809811 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW156809811 BCX8\">Delivery Methods at the Theatre<\/span><\/span><span class=\"EOP Selected SCXW156809811 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Tickets purchased at\u202fSvenska Teatern\u202fare either printed on ticket paper or sent by email to the requested email address.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span class=\"TextRun SCXW94757481 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94757481 BCX8\">Payment Methods<\/span><\/span><span class=\"EOP Selected SCXW94757481 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><strong><span class=\"TextRun SCXW54159068 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW54159068 BCX8\">In the Online Shop, You Can Pay With:<\/span><\/span><span class=\"EOP Selected SCXW54159068 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/strong><\/p>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">The most common credit cards: Visa, Eurocard, MasterCard<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Online bank payment<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Svenska Teatern gift cards<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">The cultural benefit services\u202fEpassi\u202fand\u202fEdenred*. Please note that you can only pay for your own ticket using a cultural benefit, as it is personal. Therefore, you may only have one ticket in your shopping cart for the system to offer the cultural benefit payment option.<\/span><\/li>\n<\/ul>\n<p><span class=\"TextRun SCXW58931100 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW58931100 BCX8\">* If you would like to pay for your ticket with\u202f<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW58931100 BCX8\">Edenred<\/span><span class=\"NormalTextRun SCXW58931100 BCX8\">\u202fin the online shop, please contact Customer Service and we will be happy to <\/span><span class=\"NormalTextRun SCXW58931100 BCX8\">assist<\/span><span class=\"NormalTextRun SCXW58931100 BCX8\"> you with the booking.<\/span><\/span><span class=\"EOP Selected SCXW58931100 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"TextRun SCXW117905875 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW117905875 BCX8\">At the Box Office, You Can Pay With:<\/span><\/span><span class=\"EOP Selected SCXW117905875 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/strong><\/p>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Visa, Eurocard, MasterCard<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Debit cards, Visa Electron<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Svenska Teatern gift cards<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cultural vouchers and benefits: Epassi, Edenred, Virike vouchers<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cash<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-6-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-6-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Cultural Benefits <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-6-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-6-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>You can pay for your ticket using the cultural benefit services Epassi and Edenred*. Please note that you can only pay for your own ticket with a cultural benefit, as the benefit is personal. Therefore, you may only have one ticket in your shopping cart for the system to offer the option of paying with a cultural benefit.<\/p>\n<p>You can also purchase a Cultural Benefit Gift Card for personal use.<\/p>\n<p>&nbsp;<\/p>\n<p>Read more here: <a href=\"https:\/\/svenskateatern.fi\/presentkort\/\">Presentkort &#8211; Svenska Teatern<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><em>*<span class=\"TextRun SCXW102607836 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW102607836 BCX8\">*If you would like to pay for your ticket or your cultural benefit gift card with <\/span><\/span><span class=\"TextRun SCXW102607836 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW102607836 BCX8\">Edenred<\/span><\/span><span class=\"TextRun SCXW102607836 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW102607836 BCX8\"> in the online shop, please contact Customer Service and we will be happy to <\/span><span class=\"NormalTextRun SCXW102607836 BCX8\">assist<\/span><span class=\"NormalTextRun SCXW102607836 BCX8\"> you with your booking.<\/span><\/span><span class=\"EOP Selected SCXW102607836 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/em><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-7-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-7-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Ticket Reservations <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-7-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-7-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>You can reserve tickets by phone or in person at Svenska Teatern\u2019s Box Office. Tickets cannot be reserved through the online shop.<\/p>\n<p>&nbsp;<\/p>\n<p>The reservation period is two (2) weeks from the date of reservation. After this period, the reservation will automatically expire. The two-week reservation period corresponds to the right of withdrawal.<\/p>\n<p>&nbsp;<\/p>\n<p>Please always check your booking confirmation for detailed information. For the terms and conditions applicable to group tickets, see Group Tickets.<\/p>\n<p>&nbsp;<\/p>\n<p>Please note that selected discounted or promotional tickets cannot be reserved, and in some cases the discount is only available through the online shop. Read more under Promotional Tickets.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-8-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-8-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Safe Ticket Purchases<\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-8-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-8-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Svenska Teatern recommends that you purchase your tickets only through the theatre\u2019s own ticket sales channels. This guarantees that you receive the tickets at the price set by us and for the seats you have reserved.<\/p>\n<p>&nbsp;<\/p>\n<p>Some online resellers have taken the opportunity to generate additional revenue. Certain resellers may even have sold the same tickets to multiple customers, which means we cannot guarantee the validity of those seats. This type of practice is not illegal in Finland, but it is unfortunate for both audiences and the theatre. Buy your tickets directly from us.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-9-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-9-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Exchanging Tickets <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-9-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-9-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">All ticket purchases are binding.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Tickets may be exchanged for another performance date or for a gift card, subject to a rebooking fee of \u20ac5 per ticket, provided that there are at least two weeks remaining before the performance. The gift card will correspond to the value of the tickets (minus the rebooking fee of \u20ac5 per ticket) and is valid for one year from the date of the exchange. Gift cards can only be used as a method of payment at Svenska Teatern and in the theatre&#8217;s own online shop.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">If there are less than two weeks remaining before the performance, tickets can only be transferred to a later date or exchanged for another production.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Ticket exchanges must be made no later than 24 hours before the performance begins. If Customer Service is closed, we recommend giving the ticket to a friend or family member. No refunds will be issued once the performance has already taken place.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Cancellations cannot be made by email (response times may be up to 72 hours). They can only be processed by calling our Customer Service or by visiting the box office during opening hours.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Promotional tickets, same-day special-price tickets, and group tickets cannot be exchanged or refunded. As a rule, tickets for guest performances are not refundable.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">With exchange rights, you may exchange your tickets for another performance within the same programme season, subject to availability. If you exchange your ticket for a more expensive one, you must pay the difference. If you exchange it for a less expensive ticket, the remaining amount will be transferred to a gift card that is valid for one year.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-10-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-10-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Program Changes \/ Force Majeure \/ Refunds <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-10-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-10-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>If you have not used the exchange option within the specified time limit, or if your ticket does not include exchange rights, paid tickets cannot be refunded.<\/p>\n<p>&nbsp;<\/p>\n<p>If a performance is cancelled or changed due to unforeseen circumstances (force majeure), the ticket price will be refunded by bank transfer. Service fees and delivery charges are not refundable.<\/p>\n<p>&nbsp;<\/p>\n<p>Please follow the instructions you receive from us. We will send the necessary guidance to your email address.<\/p>\n<p>&nbsp;<\/p>\n<p>Refund requests must be submitted within one month of the cancellation, unless otherwise communicated.<\/p>\n<p>&nbsp;<\/p>\n<p>Svenska Teatern is not liable for and will not compensate any other costs incurred as a result of a cancellation.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-11-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-11-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Gift Cards <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-11-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-11-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Gift cards for Svenska Teatern are valid for 12 months from the date of purchase.<\/p>\n<p>Gift cards can be used as a method of payment in the online store and through Svenska Teatern&#8217;s Customer Service. The full amount does not need to be used at once.<\/p>\n<p>&nbsp;<\/p>\n<p>Gift cards must be redeemed within their 12-month validity period. Unfortunately, we are unable to extend the validity of expired gift cards or provide refunds for them.<\/p>\n<p>&nbsp;<\/p>\n<p>Please note that Svenska Teatern&#8217;s Customer Service is closed during the summer. We do not compensate for gift cards that expire during this period.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-12-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-12-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Group Tickets <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-12-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-12-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>The group discount is generally a few euros lower than the senior citizen price.<\/p>\n<p>Group tickets cannot be redeemed individually.<\/p>\n<p>&nbsp;<\/p>\n<p>Complimentary tickets may be included in a group booking, depending on the size of the group and the benefits available at the time.<\/p>\n<p>&nbsp;<\/p>\n<p>We also offer discounted tickets for student groups visiting the theatre. The student price also applies to the adults accompanying the group to the performance.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-13-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-13-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Group Booking Terms and Conditions <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-13-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-13-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Group bookings (at least 11 tickets for Theatre Representatives and 20 tickets for other groups) can be made by contacting Svenska Teatern Customer Service by email at biljetter@svenskateatern.fi or by phone at +358 9 6162 1411.<\/p>\n<p>Bookings for ten or fewer tickets can be purchased directly through the online shop.<\/p>\n<p>&nbsp;<\/p>\n<p>Group bookings must be confirmed no later than four (4) weeks before the performance. For group bookings of more than 100 tickets, an interim confirmation check will take place six (6) weeks before the performance.<\/p>\n<p>&nbsp;<\/p>\n<p>If the booking is made less than four weeks before the performance, a separate deadline for payment and ticket collection will be agreed upon.<\/p>\n<p>&nbsp;<\/p>\n<p>Group bookings do not expire automatically. Therefore, you must always inform us of the final number of tickets required. If any changes need to be made to the booking, or if it needs to be cancelled, the group organizer must notify Svenska Teatern without delay.<\/p>\n<p>&nbsp;<\/p>\n<p>Please note that group tickets do not include the right to exchange individual tickets. Unused tickets are also non-refundable.<\/p>\n<p>&nbsp;<\/p>\n<p>The group organizer is responsible for informing participants of any changes to the tickets or the performance.<\/p>\n<p>&nbsp;<\/p>\n<p>In the event that a performance is cancelled, group tickets may be converted into a single gift card for the group or refunded to the group organizer. We do not issue individual gift cards or refunds to members of the group.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-14-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-14-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Payment and Delivery of Group Tickets <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-14-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-14-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>You can choose from the following payment methods for group tickets:<\/p>\n<ul>\n<li>Invoice (\u20ac10 per order; must be issued no later than 14 days before the performance; payment term: 7 days)<\/li>\n<li>Payment at the Box Office (cash or credit card)<\/li>\n<li>Electronic payment<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Delivery of Group Tickets<\/strong><\/p>\n<p>Group tickets can be delivered as:<\/p>\n<ul>\n<li>E-tickets or PDF tickets<\/li>\n<li>Collected at the Box Office<\/li>\n<\/ul>\n<p>If the tickets have not been received, the group organizer should contact us well in advance of the performance so that we can arrange an alternative delivery method.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-15-button\"\n\t\t\t\t\t\t\t\t\t\tclass=\"accordion-btn collapsed\"\n\t\t\t\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\t\taria-controls=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-15-panel\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<h3>Information About Online Payments <\/h3>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\tid=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-15-panel\"\n\t\t\t\t\t\t\t\t\tclass=\"accordion-content collapsed\"\n\t\t\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\t\t\taria-labelledby=\"accordion-block_87fdc9840bf6e3a76cfcc019649d73db-15-button\"\n\t\t\t\t\t\t\t\t\thidden\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-item-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Payment Service Provider<\/p>\n<p>&nbsp;<\/p>\n<p>The payment processing service is provided by Paytrail (Business ID: 2122839-7) in cooperation with banks and credit institutions.<\/p>\n<p>&nbsp;<\/p>\n<p>Paytrail will appear as the recipient on your bank statement or card statement and will forward the payment to the merchant. Paytrail is licensed as a payment institution by the Finnish Financial Supervisory Authority.<\/p>\n<p>If you have any complaints regarding a payment, we kindly ask you to contact the payment service provider first.<\/p>\n<p>&nbsp;<\/p>\n<p>Paytrail<br \/>\nBusiness ID: 2122839-7<br \/>\nInnova 2<br \/>\nLutakonaukio 7<br \/>\n40100 Jyv\u00e4skyl\u00e4, Finland<br \/>\nwww.paytrail.com<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"block block-link-highlights container-fluid container-fluid bg-white\">\n\t<div class=\"container\">\n\t\t<div class=\"row link-highlights\">\n\t\t\t\t\t\t<div class=\"col link-col col-12 col-md-6 col-lg-3\">\n\t\t\t\t<a class=\"link-highlight\" href=\"https:\/\/svenskateatern.fi\/repertoar\/\" target=\"\" rel=\"no-referer\">\n\t\t\t\t\tRepertoaren\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"col link-col col-12 col-md-6 col-lg-3\">\n\t\t\t\t<a class=\"link-highlight\" href=\"https:\/\/svenskateatern.fi\/mat-dryck\/\" target=\"\" rel=\"no-referer\">\n\t\t\t\t\tPausservering\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"col link-col col-12 col-md-6 col-lg-3\">\n\t\t\t\t<a class=\"link-highlight\" href=\"https:\/\/svenskateatern.fi\/tillganglighet\/\" target=\"\" rel=\"no-referer\">\n\t\t\t\t\tTillg\u00e4nglighet\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"col link-col col-12 col-md-6 col-lg-3\">\n\t\t\t\t<a class=\"link-highlight\" href=\"https:\/\/svenskateatern.fi\/kontaktuppgifter\/\" target=\"\" rel=\"no-referer\">\n\t\t\t\t\tHitta till teatern\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"170,620,598,614,603,618","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-38946","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales and Delivery Terms and Conditions\u00a0 - Svenska Teatern<\/title>\n<meta name=\"description\" content=\"Svenska Teaterns biljettf\u00f6rs\u00e4ljning och kundtj\u00e4nst, \u00f6ppettider och kontaktuppgifter. 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